How can I choose my Masterclasses?
After you buy your ticket(s), you'll receive an email for you to choose which masterclasses you want to attend.
If my ticket includes a book offer, when will I receive it?
The book will be shipped to your address after the event. In the email sent to choose your masterclasses, you'll be able to add your address.
Will I have access to the videos recorded at the end of the event?
All video replays will be made available to attendees except Dan Olsen’s session.
Can I attend Masterclasses of both tracks: Consumer & Enterprise Product?
Yes. In the same slot, there will be one masterclass of each track. You can choose different masterclasses' tracks in different slots. Or choose all masterclasses of the same track.
Can I pay by invoice or Purchase Order (PO)?
Yes, we offer payment by invoice for Corporate Tickets, just contact us at firstname.lastname@example.org or chat with us over drift 💬.
What are the Productized invoice details for the PO?
Company Name: OCEANSTRATEGY Uni. Lda.
Address: Rua Academia das Ciências 24 2º Frt, 1200-004 Lisboa, Portugal
VAT Number: PT514642572
Do you charge VAT on tickets?
Yes. Productized is a registered privately owned company incorporated in Portugal. All tickets are subject to 23% VAT, under Portuguese CIVA tax law. You'll get an invoice from us a few days after you buy the tickets.
Can I buy the tickets if I don't know the attendees' names yet?
Yes, you can provide the details later, when you have a ready list of participants and we will change that for you. In case you forget, we keep track of the attendees' list so we will contact you before the event to confirm the names.
Are there discounts for professional associations?
On top of any other discount, we offer 10% off your ticket for Product, Startup, and Innovation based associations. To claim the discount, just contact us at email@example.com
What's your refund policy?
We provide a full refund up to 30 days before the event date. That means that you can buy now and get reimbursed except for the payment gateway fee, in case your company does not authorize your trip or expenses.
What is your code of conduct?
Productized adopts the Ada Initiative code of conduct: our events are dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices.